Shipping

  • Currently, Awaretic Medical Emergency Alert System (MEAS) is only available in Pakistan. We only ship to Pakistan addresses.
  • Shipping rates are calculated based on the items in your cart and the shipping method selected.
  • Once your order is shipped, we will e-mail you a tracking number.
  • Don’t forget to include your phone number otherwise courier company won’t be able to deliver.
  • Estimated arrival times are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
  • For shipping-related questions, please contact courier directly.

If you have any other questions, please contact customer service here.

Returns

  • If for any reason you are unhappy with your purchase, we would like to have the opportunity to make it right.
  • We offer a 30-day, 100% satisfaction guarantee on all products, in addition to a warranty that covers defects in manufacturing.
  • We are only able to accept returns or exchanges for items that were purchased directly from Awaretic and a copy of your receipt is required.
  • If you purchased your product anywhere other than Awaretic or its authorized agent, you must return it to the original place of purchase for a refund or exchange.
  • We will not refund original shipping charges, unless the reason for the exchange or return is due to an error by Awaretic. Your refund will equal your order total minus shipping charges.
  • Return shipping costs are the responsibility of the customer.
  • We can only make exchanges for the exact same item(s) originally purchased.
  • We will not exchange your purchase for other items.

To return an item purchased from Awaretic, please contact customer service here.